ISO standards ensure quality and efficiency across the diverse field of management and professional services. From evaluation methods to facility management, these standards provide guidelines for service excellence, customer satisfaction, and ethical practices, contributing to the overall growth and sustainability of the industry.

Insights

Artificial intelligence: What it is, how it works and why it matters
For those unfamiliar with computer science, it can be overwhelming to try and grasp the many facets of artificial intelligence and their implications. Here, we break down what artificial intelligence is, how it works, the difference between machine learning, deep learning, natural language processing and more.
Healthcare management: Delivering quality to the health industry
ISO 7101, the world’s first-ever standard on managing quality in healthcare organizations, provides much needed guidance for a rapidly evolving sector.
Embracing net zero: a crucial step towards a sustainable future
Achieving net-zero carbon emissions is not just an environmental imperative; it also presents significant opportunities for organizations of all sizes.

Top standards

Guidelines for contributing to the United Nations Sustainable Development Goals (SDGs)

Consumer vulnerability — Requirements and guidelines for the design and delivery of inclusive service

Application of statistical and related methods to new technology and product development process — Robust tolerance design (RTD)