Reference number
ISO/IEC 30105-8:2022
International Standard
ISO/IEC 30105-8:2022
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 8: Continual performance improvement (CPI) of ITES-BPO
Edition 1
2022-12
Preview
ISO/IEC 30105-8:2022
78335
No disponible en español
Publicado (Edición 1, 2022)

ISO/IEC 30105-8:2022

ISO/IEC 30105-8:2022
78335
Idioma
Formato
CHF 129
Convertir Franco suizo (CHF) a tu moneda

Resumen

This document specifies a continual performance improvement (CPI) methodology and its major elements, which extend the already-defined continual improvement process (TEN8) in ISO/IEC 30105-1. This document helps ITES-BPO service providers to improve their performance by assessing service delivery.

This document does not define technologies and tools for implementing the CPI methodology.

Informaciones generales

  •  : Publicado
     : 2022-12
    : Norma Internacional publicada [60.60]
  •  : 1
     : 25
  • ISO/IEC JTC 1/SC 40
    35.020 
  • RSS actualizaciones

Ciclo de vida

¿Tiene alguna duda?

Consulte nuestras Ayuda y asistencia